Lifespeed Privacy Policy


Last Revised: May 28, 2017

Welcome to Lifespeed – a consumer-centric healthcare platform that allows you to personalize and share your health story with clarity from Lifespeed, Inc. (“Lifespeed,” “we,” “us” or “our”).

This privacy policy explains how we collect, use and disclose information about you when you use our mobile application (the “App”), our website (the “Site”) and other online products and services that link to this privacy policy (collectively, the “Service”) or when you otherwise interact with us. By using the Service, you consent to our collection, use and disclosure of your personal information as described in this privacy policy.


We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the privacy policy periodically to stay informed about our practices and the ways you can help protect your privacy.


Information You Provide to Us

We collect information you directly give us. For example, we collect information about you when you (a) sign up for our Service,
(b) elect to share one or more datasets with family and healthcare providers, and (c) seek second opinions from outside physicians. The types of information we may collect include your name, email address, phone number, fax number, credit card information and any other information you choose to provide.

Information We Collect Automatically When You Use the Service

When you access or use our Service, we automatically collect certain information about you. This information includes:

§  Log Information: We log information about your use of the Service, including the type of device you use, access times, location information, pages viewed, and the page you visited before navigating to our Service. We use this information for analytic and product improvement purposes.

§  Device Information: We collect information about the mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers and mobile network information. We use this information for analytic and product improvement purposes.

§  Location Information: We collect information about the location of your device each time you access or use the Service. For more details, please see “Your Choices” below.

§  Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include cookies and web beacons. Cookies are small data files stored on your hard drive or in your device memory. Web beacons (also known as “tracking pixels”) are non-visible electronic images. These technologies are used for analytic and product improvement purposes, such as seeing which areas and features of our Service are popular and determining whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.


We may use information about you for various purposes, including to:

§  Provide, deliver, maintain, test and improve our Service;

§  Send you technical notices, updates, confirmations, security alerts and support and administrative messages;

§  Respond to your comments, questions and requests and provide customer service;

§  Communicate with you about products, services, offers, and promotions offered by Lifespeed and others, and provide news and information we think will be of interest to you;

§  Monitor and analyze trends, usage and activities in connection with our Service and improve and personalize the Service;

§  Detect, investigate and prevent any suspected breaches of our Terms of Service ; and

§  Link or combine with information we get from others to help understand your needs and provide you with better service.


Lifespeed is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.


We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Lifespeed or others;
  • In connection with, or during negotiations of, any merger, sale of Lifespeed’s assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction, including if we notify you through the Service that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or anonymized information that does not directly identify you.


We may allow others to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Service and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Lifespeed and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.


We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction, but we cannot guarantee that our system is infallible. 


Account Information

If you wish to delete your account, follow the instructions on our FAQ page. Note that we may retain certain information as required by law or for legitimate business purposes as may be necessary to fulfill the purposes identified in the privacy policy. We may also retain cached or archived copies of information about you for a certain period of time.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your web browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Service. To delete or disable flash cookies please visit for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

Push Notifications and Alerts

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Promotional Communications

You may opt out of receiving promotional communications from Lifespeed by following the instructions in those communications or by changing your notification settings in the application’s settings menu. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Geolocation Information

When you first launch the App, you will be asked to consent to our collection of location information. We require this location information in order to provide certain portions of the Service.

If you consent to our collection of location information, you may subsequently stop the collection of this location information at any time by pausing location tracking from within the App’s settings menu, or by changing the location preferences on your mobile device. However, if you stop the collection of this location information, you will not receive the full benefits of the Service.

If you consent to our collection of location information and you do not subsequently stop the collection of this location information, the Service will continue to collect this location information.

If you consent to our collection of location information, subsequently stop the collection of this location information and later consent to the collection of this location information, the Service will resume the collection of location information.

You may also stop our collection of location information by following the standard uninstall process to remove the App from your device.


If you have any questions about this Privacy Policy, please contact us at: